Workshop tickets are non-refundable

Our candle-making workshops are limited to 13 participants to ensure a personalised workshop experience.

We aim to accommodate all individuals and welcome all participants to our workshops. For any inquiries or specific requirements, please email hello@laurafisher.co.uk prior to the workshop.

Yes, we have plenty of FREE onsite parking, Scrapps Hill Farm, 550 Worting Road, Basingstoke, RG23 8PU

Our workshops are available exclusively for individuals who are 18 years of age or older. It is recommended that participants arrive at the workshop location 5 minutes prior to the start time to allow sufficient time for preparation and relaxation.

If a participant is more than 10 minutes late, the workshop will commence and will be considered redeemed. We are unable to welcome guests after 10 minutes into the session due to the interruption to group and host.

Due to the nature of fragrance oils and hazardous equipment, babies, children, and anyone under the age of 18 are not permitted in the fragrance lab, even if they are not participating in the workshop.

All workshop bookings must be paid in full prior to the start of the workshop to secure the reservation.

In the event of a cancellation, notice must be provided to us no later than 10 days prior to the scheduled workshop date in order to reschedule the booking. If notice is not given within 10 days or if the participant fails to attend the workshop, the full workshop fee will be charged.A change in the workshop date may be requested with notice given no later than 10 days prior to the scheduled workshop date.

Whilst we will do our best to accommodate change requests, we cannot be guaranteed due to the limited availability of our small studio. In the event that a change cannot be accommodated, the original workshop date will be honoured and follow our standard cancellation policy as detailed above. You are welcome to pass on tickets if you are unable to attend. Any changes of names to the bookings are kindly requested to hello@laurafisher.co.uk

If last-minute attendance is not possible, please email us at hello@laurafisher.co.uk. Any decision to offer an alternative arrangement will be at our discretion.

Private workshops are available for special events and celebrations. To request a private workshop, please contact us at hello@laurafisher.co.uk. Private workshop bookings start at a minimum of 10 attendees / paid spaces.

Private Group Bookings & Cancelation policy:

Bookings made for private workshops or groups of more than five attendees are non-exchangeable or refundable due to the number of participants involved. If you are unable to attend your original booking, we are able to offer a re-booking option at a reduced rate of 50% of the original workshop price, subject to availability.

Gift vouchers are available for purchase and are redeemable for any of our workshop experiences that are ran directly by us. They are redeemable for a period of 1 year from the date of purchase.Vouchers are available in a digital or physical format. Please make sure to order the correct voucher type at checkout.Vouchers cannot be exchanged for cash value.

To redeem your Virgin Experience gift voucher please follow the steps here.

By submitting your Virgin Experience Voucher codes to us, you acknowledge and agree that your voucher will be redeemed and exchanged for a direct voucher code with Laura Fisher Ltd. From this point, your original Virgin Experience Voucher cannot be exchanged, extended, or reverted back, and your new voucher code will be valid until the Expiry date stated on your Virgin Experience Voucher. Your workshop booking will then be managed by you on our site.

At Laura Fisher Ltd, we strive to accommodate dietary requirements for our catered workshops and events. However, to ensure we can make the necessary arrangements, we require all dietary requests to be submitted at least 7 days prior to the event.

• If we are not informed at least 7 days in advance, we will not be able to cater for specific dietary needs.

• Unfortunately, no refunds will be issued if we are unable to provide suitable catering due to late notice.

If you have any dietary requirements, please contact us at  hello@laurafisher.co.uk as soon as possible to ensure we can accommodate your needs.

Please visit us in-store or contact hello@laurafisher.co.uk where we will be happy to assist you.

By Booking one of our workshops you agree to these terms & conditions.